The company saves up to 60% of staff costs and streamlines the sales process.
For businesses, it is not only an optimisation of existing costs, but also a new source of revenue. MERCURIO is an excellent sales agent, with the ability to cross-sell and up-sell when interacting with customers.
Every customer’s interaction with MERCURIO is stored to create a database that is easy to analyse. This way, the company will have a better understanding of its consumer’s behaviour, what their interests are and how much time they spend on each action.
Every piece of information about the client’s stay is centralised in the platform, from check-in and room access, to solving various problems that may be encountered during their stay.