Conversational AI Customer Assistance
We are Advanced Robotics, a Romanian IT company aimed at enhancing customer assistance with new digital tools. Advanced Robotics is developing, customizing, deploying and operating hard – and software for business process optimization & automation.
MERCURIO is a customer-friendly virtual employee empowered with novel features such as its conversational AI.
MERCURIO listens to customers’ needs and replies with solutions based on their request. It improves customer engagement by streamlining processes in the customer journey funnel.
MERCURIO is a scalable application which can be customized for a wide range of industries which require automated workflows in an omnichannel perspective for an improved customer interaction.